HELP CENTER

1.

​WHAT IS THE MINIMUM ORDER QUANTITY?

Normally the standard minimum order quantity in our factory is 1000pcs, however the quantity may vary from item to item depending on the complexity of the customization request.

2.

WHERE IS YOUR FACTORY LOCATED?

​Currently we have two factory plants located in Dongguan, China and Bac Giang Province, Vietnam.

3.

CAN YOU PROVIDE SAMPLES?

Yes. Normally we can provide you with one piece of sample of our standard product free of charge, you only need to handle the shipping to your destination.

4.

​HOW LONG IS YOUR LEAD TIME?

Normally lead time is about 30-50 days, it may vary from time to time depending on the raw material availability, peak season, quantity, etc. We suggest you to get in contact with us to check our current lead time.

5.

CAN YOU PRODUCE CUSTOMIZED LOGO, PACKAGING, OR PRODUCTS?

Certainly. We have been helping hundreds of world leading brands to design, innovate and manufacture their products for more than 25 years. Our team of trained R&D professionals are able to satisfy your need for customization. 

6.

CAN YOU MASS PRODUCE OUR DESIGN?

If you already have your own design it is a possible scenario to have them produced in our factory, although technical discussion will be needed to explore the suitability of our factory's skill, equipment and technology to mass produce your product design.

7.

DO YOU HAVE ANY ACCREDITATION?

Yes, our company's operation complies with the international standard and has obtained ISO 9001:2015 and ISO 14001:2015 certifications.

8.

HAVE YOUR PRODUCTS BEEN TESTED?

We have our in-house laboratory to test our own products, such as reliability test, durability test, environmental protection test, etc. Moreover, we can work with third party laboratories if you have more specific criterion for your products.